Frequently Asked Questions (FAQs)
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About Someone.health
Managing my profile
Managing my appointments
Attending my psychology appointment
About Someone.health
Our psychologists
Our fees
About Medicare
About Someone.health GP appointments
About NDIS appointments
About DVA appointments
About WorkCover appointments
About psychology
Getting the most from therapy
Drug and alcohol
Addiction
Adjustment difficulties
Anger management
Antisocial personality disorder
Anxiety
ADHD
Autism
Eating disorder
Depression and mood
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Frequently Asked Questions (FAQs)
About Someone.health
Managing my profile
Managing my appointments
Attending my psychology appointment
About Someone.health
Our psychologists
Our fees
About Medicare
About Someone.health GP appointments
About NDIS appointments
About DVA appointments
About WorkCover appointments
About psychology
Getting the most from therapy
Drug and alcohol
Addiction
Adjustment difficulties
Anger management
Antisocial personality disorder
Anxiety
ADHD
Autism
Eating disorder
Depression and mood
About Someone.health
Our services, our psychologists and our fees.
How old do I have to be to use Someone.health?
Is online therapy as effective as in-person therapy?
Is Someone.health the right fit for me?
Where is someone.health located?
How do I contact someone.health?
Is Someone.health available Australia wide?
Do you have face-to-face appointments?
How long can I use someone.health for?
Where can I provide feedback?
I'm a psychologist. How do I provide my services to Someone.health?
How can I trust that I'll receive quality care?
Can you provide information about the background and experience of the clinicians who may treat me?
What measures are in place to protect my confidentiality and privacy?
What is your approach to addressing my feedback and concerns?
What if I or someone I know is in need of urgent support?
What measures are in place to protect service users from abuse and exploitation and to ensure the protection of their dignity?
How long does it take to see a psychologist?
Do you offer psychology services for children?
What if I don’t want a video consult? Can I have a phone-only consult?
Can I use someone.health on my smartphone or tablet?
What web browsers do you support?
Do you have a charter of rights?
Our psychologists
Are all your psychologists registered?
How do you ensure the quality of your clinicians?
Do your clinicians receive ongoing training?
What criteria do you use to approve each psychologist?
What qualifications and certifications do your clinicians hold?
How do I choose my psychologist
What types of background checks are typically performed on a Someone.health psychologist?
How do you ensure positive outcomes for therapy?
What do you do with low performing clinicians?
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Our fees
Can I get bulk billed psychology?
How much does each session cost?
When will my card be charged?
Why do I need to provide my credit card details?
What are the bank processing fees?
Am I eligible to access Someone.health telehealth psychology services at a reduced cost?
What payment methods do you accept?
Do you accept private health insurance?
How much is a psychology session?
What services may incur additional fees?
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