At someone.health, we maintain high-quality care through a clinical governance framework and adherence to the Digital NSQHS standards. These standards help us continuously improve and ensure quality in our services.
Here's why you can have confidence in the quality of care you'll receive at Someone.health:
- Clinician Credentialing: We have a rigorous selection process for our clinicians, ensuring that they are licensed professionals with the necessary qualifications and experience.
- Client Feedback: Your feedback matters to us. We encourage clients to provide input on their experiences, and we use this feedback to continually improve our services. Your satisfaction and well-being are our top priorities.
- Transparent Quality Assurance: We are transparent about our quality assurance processes. Our commitment to clinical governance, ongoing monitoring, and prompt resolution of any issues ensures that you receive the highest quality care throughout your journey with us.
Additionally, all our clinicians follow the Australian Charter of Healthcare Rights and the National Safety and Quality Digital Mental Health Standards. The charter and standards are recommended readings for all practitioners on our platforms.
We hope this information provides you with confidence in our commitment to quality care and positive outcomes.