What measures are in place to protect service users from abuse and exploitation and to ensure the protection of their dignity?

Here is our approach to protect service users:

• Stringent Screening: All staff undergo employment and background checks to ensure they meet our standards for ethical conduct.
• Training: Our clinicians are trained in recognizing signs of abuse, exploitation, and the importance of upholding service users' dignity.
• Clear Policies: We maintain clear and strict policies against abuse and exploitation, emphasising a zero-tolerance stance
• Reporting Mechanisms: We provide clear channels for service users, caregivers, and staff to report any concerns or incidents confidentially.
• Advocacy: We advocate for the rights and dignity of service users, supporting their autonomy and decision-making.