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About Someone.health
Our services, our psychologists and our fees.
- How old do I have to be to use Someone.health?
- Is online therapy as effective as in-person therapy?
- Is Someone.health the right fit for me?
- Where is someone.health located?
- How do I contact someone.health?
- Is Someone.health available Australia wide?
- Do you have face-to-face appointments?
- How long can I use someone.health for?
- Where can I provide feedback?
- I'm a psychologist. How do I provide my services to Someone.health?
- How can I trust that I'll receive quality care?
- Can you provide information about the background and experience of the clinicians who may treat me?
- What measures are in place to protect my confidentiality and privacy?
- What is your approach to addressing my feedback and concerns?
- What if I or someone I know is in need of urgent support?
- What measures are in place to protect service users from abuse and exploitation and to ensure the protection of their dignity?
- How long does it take to see a psychologist?
- Do you offer psychology services for children?
- What if I don’t want a video consult? Can I have a phone-only consult?
- What web browsers do you support?
- Do you have a charter of rights?
Our psychologists
- Are all your psychologists registered?
- How do you ensure the quality of your clinicians?
- Do your clinicians receive ongoing training?
- What criteria do you use to approve each psychologist?
- What qualifications and certifications do your clinicians hold?
- How do I choose my psychologist
- What types of background checks are typically performed on a Someone.health psychologist?
- How do you ensure positive outcomes for therapy?
- What do you do with low performing clinicians?
Our fees
- Can I get bulk billed psychology?
- How much does each session cost?
- When will my card be charged?
- Why do I need to provide my credit card details?
- What are the bank processing fees?
- Am I eligible to access Someone.health telehealth psychology services at a reduced cost?
- What payment methods do you accept?
- Do you accept private health insurance?
- How much is a psychology session?
- What services may incur additional fees?