How do I cancel an appointment?

All appointments must be cancelled in your secure someone.health portal.

Can't make your appointment? No worries, here's how you can cancel your appointment: 

  1. Visit my.someone.health
  2. Log into your account
  3. Select the appointment you'd like to cancel
  4. Hit the Cancel button
  5. Give a reason why you're cancelling

    You'll need to make sure you give us at least 48 hours notice before your appointment is scheduled to start, otherwise there's a $40 late cancellation fee that will be charged to your card.