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  2. Managing appointments

How do I cancel an appointment?

Live-chat or email us.

Can't make your appointment? No worries, here's how you can cancel your appointment: 

  • Live Chat - use our friendly bot in the bottom right corner of this page to cancel an appointment in seconds
  • Email - flick us an email to team@someone.health and let us know which appointment you're wanting to cancel
  • Reply to an email - just hit reply to any of our confirmation or reminder emails

You'll need to make sure you give us at least 24 hours notice before your appointment is scheduled to start, otherwise there's a $25 late cancellation fee that will be charged to your card.