We use a mix of Coviu and Zoom for our video appointments.
Whether you're using Coviu or Zoom will depend on which psychologist you've booked in to see.
Some psychologists find Zoom works better on their internet connection, whereas others prefer Coviu.
You'll know which tool you'll be using by looking at the video link URL that you get in our confirmation and reminder messages.
If it starts with https://coviu.com/session/ then you'll be using Coviu
If it has the word Zoom anywhere in the link, then you'll be using Zoom.